ITSWE is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SMPP Client Aggregator Application, CRM, and related services.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, and company details.
- Transactional Data: Billing details, invoices, and payment history.
- Technical Information: IP addresses, browser type, and usage data for system performance monitoring.
- Communication Data: Emails, messages, and customer support interactions.
How We Use Your Information
We use your information for the following purposes:
- To provide, manage, and improve our services.
- To communicate updates, offers, and support-related information.
- To process payments and prevent fraudulent activities.
- To comply with legal and regulatory requirements.
Data Protection & Security
- We implement advanced security measures, including encryption, firewalls, and access controls to protect user data.
- Access to sensitive information is restricted to authorized personnel only.
Sharing of Information
We do
not sell or rent your data. However, we may share it with:
- Third-party service providers (e.g., payment gateways, SMS gateways) to ensure smooth service operations
- Legal authorities if required by law or to prevent fraud.
Cookies & Tracking Technologies
- We use cookies and analytics tools to enhance user experience and track website performance.
- You can manage cookie preferences through your browser settings.
Data Retention
- We retain user data only as long as necessary for legal, business, or operational purposes.
- Users can request data deletion by contacting our support team.
Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications at any time.
- Request a copy of the information we store about you.
Third-Party Links
We may update this Privacy Policy from time to time. Users will be notified of any significant changes.
Contact Us
For any privacy-related concerns, email us at care.itswe@gmail.com or visit [Your Website URL].